How to Improve Customer Experience in Call Centers
ProProfs Blog
JULY 29, 2020
This blog lists 8 actionable strategies that will help you make every support call count, right from the first hello to the final goodbye! In a Multichannel World Why Phone Support is Still Relevant? . Improve First Call Resolution (FCR). Improving the FCR is considered one of the top call center best practices and rightly so.
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