The 13 Best AI Chatbots for Business in 2021 and Beyond [Review and Key Features]
Netomi
SEPTEMBER 20, 2021
Human escalation via agent desk integration ( Zendesk , Freshworks , Salesforce , Khoros , Zoho , Sprinklr, Shopify ). Knowledge-base integration. Dedicated customer success team. The AI responds to a range of employee questions by surfacing knowledge base content. Knowledge Base Management.
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