Remove Banking Remove Consulting Remove Entertainment Remove Technical Support
article thumbnail

Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant. Arie Goldshlager.

article thumbnail

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. Tsahi Levent-Levi is an Independent Analyst and Consultant for WebRTC. And if done through an app (such as the bank’s mobile banking app), the voice recognition can also be tied to the device ID of the user.