Remove B2C Remove Customer emotions Remove Real estate Remove Wait times
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Types of Customer Service: 8 Ways You Can Improve Your Customer Experience

JivoChat

Cons: It’s not always possible to read customer emotions. It takes time to optimize chat sequences. When to use this type of customer service: Both public and private organizations can benefit from live chat. Some customers may prefer to speak with a person. Offers a scalable solution that grows with your business.