The best contact center software for your needs
ViiBE Blog
AUGUST 11, 2021
Contact centers vary widely to suit the needs of a wide range of businesses. A customer-facing company and business-to-business (B2B) sales will have different needs from a contact center. ViiBE sends a quick after-call survey to measure KPIs like first call resolution (FCR) , net promoter score (NPS) in real-time.
52 
Let's personalize your content