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Top trends for the contact center in 2019 – part 1, the human touch

Noble Systems

After researching several articles, white papers and ebooks on the topic, this blog’s intention is to bring clarity to what the experts are saying. And it is these experiences that forge lasting connections rather than just merely serve the customer. Leverage Gamification for Soft Skills Development.

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Top trends for the contact center in 2019 – part 1, the human touch

Noble Systems

After researching several articles, white papers and ebooks on the topic, this blog’s intention is to bring clarity to what the experts are saying. And it is these experiences that forge lasting connections rather than just merely serve the customer. Leverage Gamification for Soft Skills Development.