Average Handle Time Consulting Demo Journey mapping 
RapportBoost
DECEMBER 10, 2018
Learn more and request a demo at talkdesk.com. From authoring and leading a customer experience program, to journey mapping, to managing a complex contact center, Nate is always learning new things and sharing with the CX community. Thanks again Talkdesk. I would like to start introducing our speakers for today’s webinar.
Balto
SEPTEMBER 12, 2023
In case a customer needs further assistance, the AI chatbot’s integrated call routing capabilities will direct the customer to the best matching agent at the time of the query, contributing to a lower AHT (Average Handling Time). Create a customer journey map and involve relevant departments and stakeholders.
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