The Supervisor Cadence – Does It Drive the Wrong Behavior?
CCNG
MARCH 30, 2022
To be truly successful, work-at-home culture has to evolve and be cultivated to support any process or technology. Understanding the mental process for supervisors It’s time for the 15-minute agent coaching time. The supervisor gets the agent on the video platform, and the agent wants to talk. I’d sure appreciate it.”
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