Everything You Need To Know About An Outbound Call Center
Hodusoft
NOVEMBER 10, 2021
Traditionally, an outbound call center is perceived as a vehicle for communication by service providers like banks or insurance, not product companies. . A Deloitte study found that a bank in the UK could potentially increase its revenue by 60 million pounds (based on a 5yr NPV) by giving customer experience boost through outbound calls.
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