Automatic Callback Conference Customer effort Management 
aircall
NOVEMBER 4, 2016
This is immensely helpful to call center agents and managers alike. This way, when they reach you, the customer’s information and call history will appear to the agent. Computer telephony integration enables video and conference calling, whisper coaching, and file transfers. Follow an agent’s performance during a call.
aircall
NOVEMBER 4, 2016
This is immensely helpful to call center agents and managers alike. This way, when they reach you, the customer’s information and call history will appear to the agent. Computer telephony integration enables video and conference calling, whisper coaching, and file transfers. Follow an agent’s performance during a call.
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