Automatic Callback Call Logging Customer Service Sales 
Dialer 360
JANUARY 18, 2019
A contact center in general term for any place or location where calls are made and received. In huge volume, for sale, customer service, marketing, telemarketing, and technical support. Another, call center puts more emphasis on customer contact, CX. By different communication channels.
Dialer 360
SEPTEMBER 7, 2018
Furthermore communication with the customer in the call center of an industry. Automatic Callback. Suppose, press 1 for sale department, and press 2 for customer care executive. It also identifies and manages the customer relationships in person. Call Logging. This is virtually as well.
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