Automatic Callback Call flow Contact Center Sales 
aircall
APRIL 21, 2021
Nothing frustrates customers more than being passed around from one sales or support agent to the next having to repeat their concern over and over again. There are a variety of ways to set up a phone system to route customer calls. The main thing is that a call only gets assigned to one queue. .
NobelBiz
MAY 9, 2023
Contact centers play a vital role in today’s business landscape, serving as a primary point of contact for customers to resolve issues, make inquiries, or provide feedback. However, running an efficient and effective contact center requires more than just hiring skilled agents and investing in advanced technologies.
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