NobelBiz

MAY 9, 2023

In this blog post, we’ll delve into the world of call center dialer optimization, discussing various dialing strategies, common pitfalls, and how to effectively optimize your call center operations for maximum efficiency. This will ensure a seamless flow of information and improve the overall customer experience.

Best practices 98

Best practices Call Center Gamification Contact center software 98

aircall

NOVEMBER 4, 2016

Automatic callback: Automatic call-back allows customers to be contacted at their leisure, rather than wait on hold, which is often a trial of one’s patience. Ask about integrations with helpdesks, CRMs, script builders, survey templates, etc. Ask for training. Speaking of which! Try Aircall for free.

Customer Support 83

Customer Support Call Center Interactive Voice Response Automatic Callback 83

aircall

NOVEMBER 4, 2016

Automatic callback: Automatic call-back allows customers to be contacted at their leisure, rather than wait on hold, which is often a trial of one’s patience. Ask about integrations with helpdesks, CRMs, script builders, survey templates, etc. Ask for training. Speaking of which! Try Aircall for free.

Customer Support 54

Customer Support Interactive Voice Response Call Center Automatic Callback 54