So You Need a Quality Application? Consider These 7 Things
Customer Service Life
JUNE 17, 2019
This article was originally published on the FCR blog on May 24, 2019. How are you currently tracking quality for your customer service team? But if you’re a small to medium operation, or even a new startup, this technology can be cost prohibitive. Calibrate with all scorers. Click here to read the original.
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