Article Automatic Callback Customer Experience First call resolution 
aircall
NOVEMBER 4, 2016
Computer telephony integration opens the door to a more flexible and scalable way of operating a call center. What are the benefits of computer telephony integration for a call center? Features which enhance the customer experience. This efficiency trickles down to the team, and then to the customer experience.
aircall
NOVEMBER 4, 2016
Computer telephony integration opens the door to a more flexible and scalable way of operating a call center. What are the benefits of computer telephony integration for a call center? Features which enhance the customer experience. This efficiency trickles down to the team, and then to the customer experience.
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