The 3 C’s of Outsource vs. In-House Call Center Options
Quality Contact Solutions
DECEMBER 31, 1969
Making the determination on whether you should use or continue to use an in-house call center versus an outsource call center is no small decision. If the answer is yes to any of these questions, then it may be worthwhile to evaluate outsourced call centers , depending on how you answer the other questions in consideration.
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