Remove Analytics Remove call center solutions Remove Real estate Remove Virtual Agent
article thumbnail

5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Companies can then use AI-driven predictive analytics tools to determine customer patterns or trends in order to better target their marketing offers, and enhance their relationship with customers. customer exhibitors at MWC 2018: Verto Analytics. Virtual agent exhibitors at MWC 2018: Nuance.

article thumbnail

5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Companies can then use AI-driven predictive analytics tools to determine customer patterns or trends in order to better target their marketing offers, and enhance their relationship with customers. customer exhibitors at MWC 2018: Verto Analytics. Virtual agent exhibitors at MWC 2018: Nuance.