25 Tips & Best Practices for Identifying the Best Call Center Services
Callminer
OCTOBER 22, 2019
It’s no different in the world of call centers, where AI is already making a splash. Certainly, AI has and continues to be used for contextualizing the massive amounts of data captured by call centers, but it’s starting to go a step further. Virtual, or utilizing “at-home” agents. High Value Inbound Support.
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