JustCall

APRIL 5, 2023

Multi-level IVR present for Premium plans and above IVR is available Not Available Available AI-Agent trainer is available with Premium and Custom plans Offers AI-Agent trainer Offers call transfer features Call transfer feature is available Offers call queue features Call queue is available Call tagging is available.

Interactive Voice Response 52

Interactive Voice Response Virtual Agent Multichannel voip 52

JustCall

APRIL 5, 2023

Not to forget that those having Premium and Custom plans can request API and Webhook access to do it at their will! If anything, the UI design of JustCall is well-calibrated with strategic focal points, intuitive design elements, and interactive components that make the user experience delightful.

Interactive Voice Response 52

Interactive Voice Response CRM Multi-channel support Analytics 52

pindrop

OCTOBER 21, 2021

Goal: Leverage AI, smart workflow management tools and analytics to unburden agents. Goal : Leveraging data, analytics and AI to automate and optimize agent training and onboarding processes Analytics – Interaction analytics, real-time decisioning and business intelligence for superior agent performance.

Contact Center 57

Contact Center Interactive Voice Response Self service Call Center 57