Call Center Software: How to Choose the Best Software (Tips & Best Practices)
Callminer
AUGUST 6, 2019
In fact, most call center software, after the planning and analysis undertaken by the business, take no longer than a few hours to go live. As more customers seek to engage businesses through other channels than voice (e.g., Social media. Customers expect nothing less. The easier it is to implement, the better.
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