Remove Agent Empowerment Remove Average Handle Time Remove Contact Center Remove contact center workforce
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Balto Elevates the Agent Experience in the Contact Center with New Suite of Features

Balto

Reaffirms commitment to agent empowerment for retention and growth in the contact center. Because if your agents are satisfied, so are your customers.”. Agent empowerment goes beyond agent assistance. Balto unites agents with AI to enable better conversations that deliver results.