3 Projects to Help You Deliver Good Customer Service Daily (+ Resources)
SharpenCX
JUNE 30, 2021
And if you use a platform like Sharpen’s , you can pair your omnichannel service with training and coaching all in the same platform. Project 2: Create a Compelling Coaching and Training Program (& Make Use of These Resources!). Productive coaching and training doesn’t just happen organically. Train agents as a team.
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