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Telltale Signs: How to Identify Call Center Agent Burnout

Fonolo

We’ve previously discussed ways to combat agent burnout , but today we ask: What are the symptoms? Identifying the symptoms of burnout as soon as possible can significantly boost your service quality, workplace satisfaction, and bottom line. What’s Inside: Gamification in the Contact Center. Investing in Agents.

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The Top 4 Contact Center Trends To Boost Performance And CX

Playvox

Agents won’t burn out trying to channel jump to satisfy needs. Related Article: How Contact Center Agent Burnout Decreases Productivity (And What You Can Do About It) Trend 3: Prioritization Of Employee Experience And Employee Engagement Your help desk is the relationship hub for your brand. The gamification software Kahoot!,