How to Handle High Call Volume: 10 Strategies for Success in Sales and Contact Centres
JustCall
APRIL 3, 2024
A surge in call volume is always good news for your business. It shows more customers are interested in your product or service. But, it also leads to chaotic calls and handling long call queues for customer support and sales teams. It can further lead to a dip in customer experience and a shrinking ROI.
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