70+ Experts Reveal the Best Customer Retention Strategies During COVID-19
SmartKarrot
NOVEMBER 2, 2020
“New customers are excited to try your product or service but can be quickly turned off if their expectations are not met. In contrast, customers who have a fantastic first experience are likely to have a high retention rate and become brand ambassadors.”. Mark is the founder of Protax Consulting, an accounting firm.
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