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How to Handle High Call Volume: 10 Strategies for Success in Sales and Contact Centres

JustCall

APRIL 3, 2024

A surge in call volume is always good news for your business. It shows more customers are interested in your product or service. But, it also leads to chaotic calls and handling long call queues for customer support and sales teams. So, how do you manage call surges during unanticipated high-traffic periods?

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Sales Interactive Voice Response Abandon rate Wait times 52
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JustCall vs Kixie: Your Trusted Guide to Choosing the Right Sales Dialer [By Industry Experts]

JustCall

JANUARY 29, 2024

is probably one of our most frequently asked questions on demo calls — and it’s a fair one to ask, given how similar JustCall and Kixie can appear at the outset, and how big an investment a sales dialer can be. Here, JustCall comes out on top, offering advanced AI-powered features that give your reps an edge.

Sales 52
Sales APIs Analytics Abandon rate 52
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