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Remove Abandon rate Remove Multichannel Remove Upselling Related Topics
Revenue potential APIs Metrics Sales Customer retention Customer centricity Personalization Chatbots Self service Customer Service More Related Topics >
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Turning service into sales with chat

Eptica

OCTOBER 28, 2016

Higher completion and check out rates and consequently higher sales. Allowing upselling and cross-selling As well as answering queries and providing advice, trained chat agents can also suggest additional products or services that a consumer might be interested in. Share this page on: Tweet.

Sales 79
Sales Multichannel Abandon rate Upselling 79
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7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

APRIL 13, 2021

Lower cart abandonment rates. Boost on-page time and reduce bounce rate. Upsell or cross-sell customers on your offers. You also need to use multichannel bots to engage your audience across channels. Offer lead magnets to first-time site visitors. Collect survey data.

Customer Service 40
Customer Service Chatbots Self service Abandon rate 40
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