Infographic: 6 Small Changes That’ll Make a Big Difference in Your Contact Center
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NOVEMBER 7, 2018
Gamification is endlessly useful for engaging and training new employees, as well as for boosting agent morale and staff engagement. Meeting the Industry Standard of Service Level. In providing them as an option to customers, you are working some serious magic. Call Center 101: The Golden Rules of SLAs. Plus so Much More!
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