Abandon rate Conference Virtual Agent Wait times 
Hodusoft
JANUARY 5, 2022
For companies with established virtual agent programs, scaling up support is critical. Optimize existing virtual agent environments with prioritized intents, 24/7 activation, and routing based on urgency. This also enables less urgent but important calls to be handled first, with the help of call assistants.
Hodusoft
JANUARY 5, 2022
For companies with established virtual agent programs, scaling up support is critical. Optimize existing virtual agent environments with prioritized intents, 24/7 activation, and routing based on urgency. This also enables less urgent but important calls to be handled first, with the help of call assistants.
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