Abandon rate Banking Case Study Surveys 
Fonolo
MAY 22, 2018
Occasionally, we also see it in survey results; have a look at the data we shared from ContactBabel last October. This month, we were fortunate to get an early copy of a new survey, by Ryan Strategic Advisory, that asked BPO contact centers about call-backs, and I’m happy to share some of that data with you here. About the Survey.
Babelforce
MARCH 16, 2023
In the video below, Julian Hertzog describes how – coming from a background in banking and sales – he can now build a fully integrated call center process…that integrates with Salesforce. A recent survey found that 90% of consumers are “more likely to make a purchase from a business after a positive customer experience”.
Expert insights. Personalized for you.
59 
Let's personalize your content