What is a citizen developer – and how can they liberate your contact center?
Babelforce
MARCH 16, 2023
In the video below, Julian Hertzog describes how – coming from a background in banking and sales – he can now build a fully integrated call center process…that integrates with Salesforce. babelforce’s no-code call flow builder empowers CX Makers to build, test and update agent workflows and customer journeys.
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