Building The Contact Center of Tomorrow. Better Self-Service. More Effective Agents.
SharpenCX
JULY 27, 2023
At ProtectAll , Sharpen worked with the team to reduce call abandonment rates by over 75% 2. At Xyngular, Sharpen worked with the team to automate 90% of customer interactions using self serve before handing the remaining interactions over to highly skilled agents 3.
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