4 Quick Fixes That Reduce Call Abandonment Rates Overnight
aircall
NOVEMBER 2, 2017
There’s only so many times a person can hear “your call is important to us” before they begin to doubt the truth in that statement. Even smooth jazz is preferable to silence, and any effort to entertain callers will be recognized as evidence of your empathy. Finally, don’t forget about on-hold music. Okay, okay. You got me.
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