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The Complete Guide to Visual IVR

Fonolo

To lower costs and ease the burden off your agents, visual IVR work with chatbots and intuitive AI technology to answer commonly asked customer questions and encourage customers to use self-service channels, such as an online knowledge base or FAQ. When Bright Horizons implemented Fonolo’s visual IVR, their abandon rates fell by a third.

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What Is a Sales Call Centre and How Is It Beneficial?

JustCall

Call centers can help companies expand their customer base and reach new markets by providing support and assistance in multiple languages. Also, operating your own sales call center gives you complete control over all aspects of the sales process, from the technology used down to the script.

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