Abandon Call Chatbots Education Virtual Agent 
Fonolo
JANUARY 4, 2022
For example, only 13% of education institutions are using A.I. chatbots compared to 42% of media and communications companies. consumers rate chatbot interactions as “very effective” in dealing with customer support problems. 37% of customers report using a chatbot on a website. compared to other sectors.
Fonolo
APRIL 4, 2023
For example, only 13% of education institutions are using A.I. chatbots compared to 42% of media and communications companies. consumers rate chatbot interactions as “very effective” in dealing with customer support problems. Source: Microsoft 37% of customers report using a chatbot on a website.
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