Abandon Call Call Center Entertainment outsourcing 
aircall
NOVEMBER 2, 2017
Even smooth jazz is preferable to silence, and any effort to entertain callers will be recognized as evidence of your empathy. Convincing more customers to wait longer will certainly improve your abandonment rate, but it may not raise their satisfaction rate. A call that’s never made cannot be abandoned. Okay, okay.
aircall
NOVEMBER 2, 2017
Even smooth jazz is preferable to silence, and any effort to entertain callers will be recognized as evidence of your empathy. Convincing more customers to wait longer will certainly improve your abandonment rate, but it may not raise their satisfaction rate. A call that’s never made cannot be abandoned. Okay, okay.
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