10 Tips for Handling the Holiday Returns Rush in Your Call Center
Talkdesk
DECEMBER 3, 2015
A new wave of callers surely already hit your call center – the holiday returns callers. Recruit agents from other departments. If your frontline of call center agents is scrambling to meet the needs of holiday returns callers, recruit them some backup. Leverage at-home agents. Congratulations!
Let's personalize your content