Abandon Call Abandon rate contact center solutions Webinar 
Enghouse Interactive
JUNE 17, 2020
Transform the Contact Center with Microsoft Teams (blog series). Register for our Webinar with Robin Gareiss, President and Founder of Nemertes Research . As an added benefit, studies have found that this approach also reduces lost or abandoned calls, increasing the number of calls handled satisfactorily.
Altivon
JANUARY 11, 2018
Altivon and Genesys recently sponsored a webinar series on this topic, culminating with a deep dive into return on investment (ROI) including specific case study results. Contact Center ROI Examples. The scheduling department in a Mid-West Medical Center achieved these improvements: Abandon rate dropped 28%.
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