How To Make the Most of a Unified Agent Desktop?
NobelBiz
NOVEMBER 15, 2022
Brad Butler, Contact Center Software Consultant @ NobelBiz What makes a great unified agent desktop? Imagine a call center agent having to switch between different platforms and tools to service a customer – it’s just as challenging! million by 2030, registering a CAGR of 26.3%. What is a Unified Agent Desktop?
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