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Top 10 Call Center Trends To Follow For 2023

NobelBiz

It is built on virtual agents, capable of doing human-like tasks independently and up to 10 times quicker than humans. According to Alliedmarketresearch , by 2030, the global conversational AI market is projected to reach $32.62 That’s where the role of a cloud contact center solution comes in.

article thumbnail

Top 10 Call Center Trends To Follow For 2023

NobelBiz

It is built on virtual agents, capable of doing human-like tasks independently and up to 10 times quicker than humans. According to Alliedmarketresearch , by 2030, the global conversational AI market is projected to reach $32.62 That’s where the role of a cloud contact center solution comes in.