article thumbnail

Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value

Hodusoft

billion by 2030. This blog explores the challenges faced by the financial industry, the role of BPO contact centers, and strategies to enhance customer support. What English author John Philips said for technology tools in general could be said for contact center software in particular. percent from USD 90.57

article thumbnail

A Guide to Upgrading Your Business Phone System in the Digital Era

NobelBiz

– Christian Montes – Executive Vice President Client Operations @NobelBiz Why Upgrade Your Business Phone System Modern business phone systems, also known as VoIP (Voice over Internet Protocol), offer advantages that make them a worthy investment. This, coupled with low-cost international calls, makes it a cost-effective solution.

voip 52