Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
Claiming that your customers are the heartbeat of your business is not so incorrect in the SaaS industries. To take the field of customer success a notch up, it is now the call of the new science to engulf AI and ML in the process. Aside from this, it unearths the buying patterns of the customer. 4 Solution.
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