Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
To take the field of customer success a notch up, it is now the call of the new science to engulf AI and ML in the process. With the emergence of customer success AI, enterprises are gaining better efficiency in most of the business functions. The colossal data can then facilitate the customer experience.
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