Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
And that is why the advances in technology ensure that all of the customer’s action is captured as data. And customer success gels well with customer relationship management , CRM. Let us see how AI makes the CRM a lot more efficient than it actually was. Dig in below to know how the evolution of Customer Success 3.0
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