Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
And that is why the advances in technology ensure that all of the customer’s action is captured as data. Later this data is used to analyze buying patterns, inclinations, and behavior of the client base. And customer success gels well with customer relationship management , CRM. 1 Solution. 2 Solution. 3 Solution.
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