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10 Effective Ways to Reduce Costs in Your BPO Contact Center

Hodusoft

BPOs offer a comprehensive range of services, including but not limited to customer support and sales. million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. When calls are routed to the right agent, it ensures faster issue resolution, reduced handling times, and increased customer satisfaction.