Remove 2028 Remove Customer centricity Remove Customer effort Remove Customer Support
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TOP 30+ Customer Experience Statistics to Know in 2023

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Omnichannel customers are proven to be more profitable Provides omnichannel support across all customer touchpoints, from voice to email, chat, and social media support and reduces customer effort, and maximizes Revenue. The US CX market is expected to report a growth of 15% annually from 2021 to 2028.