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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. Chatbots are an important part of marketing strategy and can be used in a variety of business sectors, from tech to retail to healthcare. Most customers expect immediate responses. Source: Jenny.

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How to Choose Best Call Center Software for Small Business in 2022

Hodusoft

between 2021-2028 as per Grand View Research. Features such as interactive voice response (IVR), computer telephony integration (CTI), automatic call distributor (ACD), predictive dialer, and call analytics, among others, helps businesses to make the most of their customer support operations. .