How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions
NobelBiz
MAY 25, 2023
billion by 2027, at a Compound Annual Growth Rate (CAGR) of 32.4% 4 Scalability and Customization As your business grows, your call center software should be able to scale accordingly. In 2013, the CDP Institute was founded to help educate marketers about the technology and its benefits. billion in 2022 to USD 19.7
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