The Future of Call Centers: Predictions and Trends for Call Center Software
Hodusoft
MAY 24, 2023
The industry is projected to reach USD 496 billion by 2027. billion by 2027. Even though the technology has been around since the 1990s, many call centers and contact centers have started using it not only to authenticate their customers and protect their data but also to improve several call center metrics. billion in 2020.
52 
Let's personalize your content